【In Stock】DokiDoki Game Genshin Impact Cosplay Collei Cosplay Shoes Sumeru

Shipping calculated at checkout.

Q: What is ready for ship/in stock/not ready to ship yet ?

Ready For Ship:

The ready for ship items can be shipped out in 1-2 business days after you place the order! If you need something urgently, we recommend you choose the【Ready For Ship】items!

In Stock:

The order processing time of the【In Stock】items is about 7-10 days normally. Except the shoes.

The order processing time of the【In Stock】shoes is about 10-15 days normally.

Not Ready to Ship yet:

Not Ready to Ship means the item is under production right now.

The processing times for these items are estimated based on the factory's past production experience, we can’t promise it will delay or come out sooner.

And the processing time varies for each product, please refer to the product details page!

When one batch comes out, orders will be shipped out according to the sequence of ordering time! (oldest order placed will be sent first)

1.You can order the ready for ship/instock/not ready to ship items together.
2.The order processing time won't change no matter what shipping options you choose.
3.In most cases, we will ship your order within promised estimated time, just in case, the product status changes from in stock to not in stock, we will notify you or you can email us for latest progress.

Contact email: dokidokicosplay2019@gmail.com

Q: What is the estimated time of arrival?

The arrive time=Order Processing time (as shown above)+Transportation time

Transportation time:

Transportation time depends on the shipping options you choose: 

*Express Shipping:  7-10 days

*Commercial Shipping: 10-25 days

*E-Packet/China Post: 25-75 days 

You will see 2-3 shipping options when checkout!

If there is no shipping option, it is probably because you have too many items in your cart or the items are too heavy, we suggest you divide it into two orders, don't worry, the shipping fee is the same as if you order them together! 

Parcel tracking:

After the order is shipped, you will receive a shipping confirmation email with the tracking number and tracking link.

If you find that the status of your order has changed to "fulfilled" and you still have not received the email, please feel free to contact us!

Contact email: dokidokicosplay2019@gmail.com

Q:How much for shipping?

The shipping cost of the product is determined by its weight.
The shipping options will be displayed on the checkout page.

SR Level costumes are 0.5-1kg heavier than those of R level and similar products on the market at least .

Q:How about Europe VAT TAX?

About Europe VAT TAX
We offer two shipping options for EU customers

A.Express shipping-DHL
1.Shipping fee does not include vat tax
2.Custom or local delivery company may randomly investigate package value .
We can't declare low value for your package

B.Commercial shipping
1.Shipping fee includes vat tax
2.Definitely don't have to pay vat tax when packages arrive in the destination country.

The item is in stock,order processing time is about 7-10 days normally.


Customer Reviews

Based on 2 reviews
They are great

The shoes are so pretty! I had issues with them not being shipped at the same time as the full costume, but I contacted customer support and they immediately aided me, which was great, and they even sent an apology gift which was greatly appreciated but not necessary, but their kindness is very much appreciated.
Over all wearing them can be a bit tricky at first because I'm not used to walk in full costume yet, but they seem to be manageable during cons. I'll try them during a con and go back to tell my experience, but so far everything went so great.

Thank you so much for the review! We really appreciate your feedback!! (◍•ᴗ•◍)

Great Customer Support

This is the first time I got cosplay. Got a Collei cosplay including shoes and wig. Everything arrived great but the wig got lost in transit. The person who helped me with this situation was amazing and I was able to get the wig which had arrived very shortly after they helped me. This was great since I was worried that it wouldn’t arrive before the event I’m going to. Great customer support and was very thankful! Will definitely buy from Dokidoki again! ♡ ´・ᴗ・ `♡