DokiDoki-SR Game Genshin Impact Cosplay Klee Costume Doujin Casual Wear Bag

Short story:
I really like the coat and its very detailed and high quality.
The hat is kind of disappointing because it doesn´t sit right, its quality is not good and it the bow looks miserable.
The bag is a big disappointment. It´s orange and the lowest quality I´ve seen.
The customer service: The people you write with are nice but prepare to get your coat 3 1/2 months and the rest half a year(!) after ordering.

Long story:
I ordered the coat, the bag and the hat in February for preorder (processing time said 120 days=3.9 months). Got my coat after 3,5 months and was suprised it arrived so quickly but happy. The coat is detailed, has a nice feel to it, kind of heavy but the nice feel of heavy and is really pretty/cute. It has 2 pockets, a nice outer layer stitched with gold details and a polyester inner lining.
Asked customer service after saying thanks to the quick arrival what about the hat and the bag? I mean I was prepared to wait the 120 days but asked about it in may, they said next batch is coming out in june. Then I asked them again in July because I still haven´t received anything and they told me next batch is in SEPTEMBER?? and they´d send me a small gift as compensation. I complained because they told me it´d be in June and I really looked forward to it, ordering it in FEBRUARY. They told me sorry, the production is delayed and if I wanted to switch to another product.? Now I was suprised to have gotten a package mid August with the bag and the hat. I was really happy and looked forward to opening it.
The hat has a nice colour, some stitched details, an edge that looks kind of unfinished and a depressed looking bow that´s not symmetrical. The bow is made of a weird plastic-y cheap satin that doesn´t feel right, is crooked and asymmetrical. One side is like really small compared to the other side (one is 7cm the other one 11cm). It comes with a badge you put on the hat yourself, which attaches with a needle. It´s a little small for my head (I always had to use children´s hats when visiting construction sites) but thank god you can tie it smaller with 2 strings on the back. The hat material is felt and the ears are made of fluffy plush (I like the touch of the plush material). The decorative stitching is done well, the quality of the hat though isn´t. The edges are roughly stitched and the hat doesn´t sit right. I realized the black strip was meant to be inwards so I tried it on like advertised from the pictures and it still was kind of weird. So I would say the hat is okay, could´ve been a better quality but it´s okay.
The bag on the other hand I deemed a catastrophe as soon as I saw it. It´s ORANGE!! Like I knew it wouldn´t have that deep red from the coat but one shade lighter (if you look closely on the pictures and the advertisement video). But if you look at the pictures I provided it´s obviously the wrong colour, it doesn´t fit the coat or the hat. To add to that the attachment strip has a deeper red colour, it doesn´t fit the bag AT ALL. Colour aside I really like the plush material. It has a nice touch and feel to it, like warm and fuzzy. The stitching is nice. What I really don´t like is the zipper. The zipper stand out as it sticks out on both ends of the bag because it wasn´t properly trimmed. On one side it stick out 5cm, on the other side it´s 4,5cm. The pull on the zipper is the worst type of plastic I have ever touched, it´s like worse than the toys you get from kinder surprise eggs. The attachment of the side part/wing/brooch is done with a needle, it doesn´t seem to hold on for longer than 2 wears, then it´ll just detach and you´ll drop it on the way. The tail is attached via a stretchy string and a hook, the ears are not reinforced, they just droop down. On the back you have a vinyl card holder and the inner lining of the bag is wonderful. It´s a similar plush material like the outside one but not fluffy. I really like the feeling of that. The bag sadly can´t hold an A5 paper format, its off by 3-4 cm. Nonetheless it does hold enough, like makeup, phone, a 0,33 drink...

After having gone through a longer wait for Dainsleif, then Xiao, then the Harbingers earCLIPS (which have gone missing and were false advertised for normal earrings, not clip-ons), now Klee, they always told me sorry and that I´ll get a small gift as compensation. I´ve never recieved it before but now... behold of the legendary small compensation for EVERYTHING: a small BAGDE of a character I don´t even recognize.... Thank you for this wonderful compensation dokidoki, it´s really appropriate.... not.

I attached pictures so you can see for yourself.